Frequently Asked Questions:
Term and Condistions
It is possible on weekdays without reservations between 10am to 19pm. If you would like a tour, please contact us at least 3 days before the actual date.
No, it is not possible. Only reservation paid before deadline is confirmed.
Yes, If you need a adjustment of components and change of interior please contact us at least 7 days before the actual date. Depending on the request, we may not accept the change of interior.
Yes. If the date is free without any other reservations, it is possible to change. However, after payment is confirmed, cancellation fee will be charged. Please be noted.
Please call the customer service to confirm and change the dates.
Your reservation will be cancelled for free if the fee is not paid within the deadline.
| Details | Cost |
|---|---|
| 8 days until Reservation date | Free |
| 7 to 2 days until Reservation date | ３０％ |
| 1 day before Reservation date | ５０％ |
| Reservation date | ５０％ |
| After Reservation date | ７０％ |
No, we do not allow the acceptance of luggage.
No, we have smoking are outside the trailer park. Please do not smoke inside the room.
No, we do not allow pets.
No, we do not allow musical instruments. Playing music out loud at a volume that wont bother others is allowed.
We have trash bags outside the trailer park. Please do not leave your trash inside the room.
Yes, the invoice is sent within the payment confirmation email. Receipt can be issued only once.